I never expected myself to become the type of creep who corners strangers at a party to discuss internet upload speeds, but over the past year or so I have slowly become that person.
Hi! I’m Poppy! I can’t help but notice that my phone’s 3G connection is more powerful than your wifi. Shall we spend the next three hours discussing this?
Our building got Hyperoptic (aka the snazziest fibre broadband in all the land) a couple of years ago but I refused to believe it was worth the money. It was substantially more expensive than what we were paying Sky, but then our Sky Broadband also had the dubious honour of not working the vast majority of the time.
I used to spend hours and hours on the phone complaining to Sky. I even paid for a “private” engineer to come out and confirm what I feared about our crappy phone line.
Finally, after one particularly comical Vodafone bill when I’d had to use my phone as a 3G hotspot to work from home for nearly an entire month, I decided enough was enough.
I signed up to Hyperoptic fairly open minded, it couldn’t be worse than my Sky connection (it really couldn’t have been) and as someone who works from home I could justify the cost as a necessary business expense.
I opted for the mid-tier plan – 100Mb Broadband with Phone – which I pay £37.50 a month for. (It was £18.75 for the first three months as an introductory offer).
Yes, £40ish quid a month on internet is quite lavish. BUT. But. It’s amazing. It really is amazing.
Firstly, it actually works. Consistently. Always.
In the 14 months or so that I’ve been a customer there has been one outage that I’ve been aware of and it was scheduled maintenance in the early hours of the morning. It didn’t affect me at all and I was emailed in advance that it would happen. I used to have to turn my Sky router on and off again ALL THE TIME but the Hyperoptic router just sits by the front door purring away nicely. It has never once misbehaved.
A quick speed test I did this morning. HOW D’YA LIKE THEM APPLES?!
My Sky TV package now finally lives up to its full potential, meaning I can download and start watching any HD movie within seconds. (It’s literally seconds).
Browsing online on my laptop is, as you’d expect, lightning fast. Uploading images to the blog is faster than ever (this is actually a bit annoying as I used to use this dead time for tea breaks during the Sky Broadband days) and uploading videos to YouTube is a doddle.
Being fairly new to the YouTube game, I never really understood it when I’d see YouTubers complain on Twitter about how long their videos take to upload. That was until this past Christmas when I was trying to upload videos to YouTube away from the comforts of Hyperoptic. At my in-laws, it took NINE HOURS to upload a 7 minute HD video. At a hotel a few days later, it took three hours to upload a five minute video.
At home with Hyperoptic? It takes no more than five minutes for me to upload 15 minute long HD videos.
Yep, FIVE MINUTES.
As a blogger/vlogger who is online all day every day for work, this is real game changing stuff. Even if we forget how awesome speedy internet is for live streaming TV and so on, it’s completely revolutionised the way I work. I am SO much more productive now that I don’t have to constantly faff about with the wifi dropping out. No longer do I have to stumble over to Starbucks to try and get some sort of reliability. (Actually, the money saved in Starbucks alone probably pays for Hyperoptic each month).
I haven’t had to deal with their customer service teams very much simply because I’ve not had any problems (the dream!) but I found the initial order experience very easy (it’s worth noting that our apartment already had Hyperoptic installed by the previous owner, so all I had to do was get a new router and re-connect) and the website is really straight forward for billing and so on.
I did feel like our wifi slowed down a bit a few months ago, but I called them and they changed the channels (I think that’s what they did, my memory may be failing me here) and it went back to normal straight away and it has stayed super speedy ever since. I didn’t even need to touch the router.
So all in all, I wish I’d succumbed to the leaflets sooner. They seem to constantly have amazing deals for new customers including no contract ones if you’re unsure (feel free to sign up via my link as I think I get a referral, BOOM) and my upload/download life couldn’t be happier.
Hyperoptic IS worth the money, every single penny.
This isn’t a sponsored post and I’ve had no freebies from Hyperoptic. It’s just, like, really ridiculously good.